ACCOUNT
Refund & Cancellation Policy
This policy explains recurring monthly billing, cancellation, access after cancellation, and refund requests.
Recurring billing and cancellation
Ticket Striker membership is billed monthly and renews automatically until canceled. Members can use the Stripe Customer Portal in their account billing area to cancel. If the portal is unavailable, use the Contact page or call 708-990-2762. Cancel before the next renewal date to stop the next recurring charge.
Effective date and access
Cancellation ordinarily takes effect at the end of the current paid billing period. Access ordinarily remains available through that period unless an account is terminated for misuse, a legal reason, or a security reason.
Refund requests
Ticket Striker does not promise automatic refunds for partially used billing periods. Requests are reviewed individually based on the charge, service access, and applicable law. Contact support promptly and do not send full payment-card or bank details. Nothing in this policy limits refund rights required by law. Approved refunds are returned to the original payment method when available; processing time depends on the payment provider or financial institution.